Hygiene & safety

Cleaner than the box it came in

Every toy that leaves our facility has already been inspected, cleaned and packaged to a standard stricter than most households manage on their own. Here's exactly what that looks like.

Technician sanitizing a returned toy at the Whirl facility

Our process

Five checkpoints, every single return

Intake & inspect

Every return is logged and checked for damage or missing parts.

Deep clean

Hospital-grade, non-toxic sanitizer suited to each toy's material.

Dry & disinfect

A dedicated drying cycle followed by a final disinfectant pass.

Quality check

A second inspector signs off before anything re-enters rotation.

Packaging

Packed once, reused hundreds of times

Kits travel in a durable, wipeable case designed to survive years of shipping — no cardboard box, no bubble wrap, no single-use plastic.

Wipeable, water-resistant shell
Prepaid return label built in
Rated for 300+ shipping cycles

Standards

What we check for, every time

Material safety

Every toy meets or exceeds current consumer safety testing standards.

Small parts check

Age-labeled toys are re-checked for choking hazards before every ship.

Structural integrity

Any crack, splinter or loose joint pulls a toy from rotation immediately.